Delivery Policy

Welcome to Popular Mi Pte.Ltd. This Delivery Policy outlines the terms and conditions regarding the delivery of our products to your address.

1. Delivery Areas

We deliver only within Singapore. Delivery is available to residential and commercial addresses within our service area.

2. Delivery Timelines

• Delivery timelines are estimates and may vary based on order volume, location, and logistics constraints.
• We will provide an estimated delivery date upon order confirmation.
• We are not liable for delays caused by unforeseen circumstances, including but not limited to weather conditions, traffic, or third-party logistics issues.

3. Delivery Address

• You are responsible for providing accurate and complete delivery information.
• We are not responsible for failed deliveries due to incorrect or incomplete address information provided by you.
• Changes to delivery address must be requested before the order is dispatched.

4. Delivery Requirements

• A valid recipient must be present to receive the delivery as per alcohol sale regulations in Singapore.
• Age verification may be required upon delivery.
• Receipt of the order indicates acceptance of the product's condition.

5. Failed Deliveries

• If delivery is unsuccessful due to reasons beyond our control (e.g., incorrect address, recipient unavailable), we will attempt to contact you.
• The order may be returned to our warehouse, and you may be liable for re-delivery charges.
• In case of persistent delivery failures, we reserve the right to issue a refund or cancel the order.

6. Delivery Charges

• Delivery charges, if applicable, will be clearly stated at the checkout stage.
• Delivery charges are non-refundable unless the entire order is cancelled before dispatch.

7. Product Damage During Delivery

• Products damaged during transit should be reported immediately upon receipt.
• Please retain the damaged packaging and products for inspection.
• Contact us at [email protected] with photographic evidence for investigation and resolution.

8. Contact Us

For questions or concerns regarding delivery, please contact us at:
[email protected] and [email protected]