Shipping Policy

Welcome to Popular Mi Pte. Ltd. This Shipping Policy outlines the terms and conditions regarding the shipping of our products to your address.

1. Shipping Areas

We ship only within Singapore. Shipping is available to residential and commercial addresses within our service area.

2. Shipping Timelines

• Shipping timelines are estimates and may vary based on order volume, location, and logistics constraints.
• We will provide an estimated shipping date upon order confirmation.
• We are not liable for delays caused by unforeseen circumstances, including but not limited to weather conditions, traffic, or third-party logistics issues.

3. Shipping Address

• You are responsible for providing accurate and complete shipping information.
• We are not responsible for failed shipments due to incorrect or incomplete address information provided by you.
• Changes to shipping address must be requested before the order is dispatched.

4. Shipping Requirements

• A valid recipient must be present to receive the shipment as per alcohol sale regulations in Singapore.
• Age verification may be required upon receipt.
• Receipt of the order indicates acceptance of the product's condition.

5. Failed Shipments

• If shipping is unsuccessful due to reasons beyond our control (e.g., incorrect address, recipient unavailable), we will attempt to contact you.
• The order may be returned to our warehouse, and you may be liable for re-shipping charges.
• In case of persistent shipping failures, we reserve the right to issue a refund or cancel the order.

6. Shipping Charges

• Shipping charges, if applicable, will be clearly stated at the checkout stage.
• Shipping charges are non-refundable unless the entire order is cancelled before dispatch.

7. Product Damage During Shipping

• Products damaged during transit should be reported immediately upon receipt.
• Please retain the damaged packaging and products for inspection.
• Contact us at [email protected] with photographic evidence for investigation and resolution.

8. Contact Us

For questions or concerns regarding shipping, please contact us at:
[email protected] and [email protected]